How to use a gift voucher

Find out all you need to know about your gift voucher here.

Order using a gift voucher

  • You can combine as many gift vouchers as you like – up to a maximum value of €2,000.
  • The minimum gift voucher value is €20 and vouchers remain valid until the full value has been used – there is no time limit.

Refunds for gift vouchers

  • Unfortunately, we cannot refund the value of a gift voucher in cash.

Legal warranty and further information

  • Your warranty claims are subject to the applicable statutory regulations.
  • You can read these General Terms and Conditions at You can also print or save a copy of this document using the standard function on your browser (usually “File” -> “Save as”). You can also download this document as a PDF and archive it by clicking here. In order to open the PDF, you will need Adobe Reader program, which is available free of charge (from or a comparable program that is compatible with PDF format.

The European Commission provides an Online Dispute Resolution (ODR) platform, which can be accessed via the following link: We are neither obliged nor prepared to participate in any dispute resolution process before a consumer arbitration board.